Our support covers getting setup with the theme, theme related questions and bugs or issues that occur when using the theme. Customization can be any work you need done to the theme that is not covered by the scope of our support. In most cases, this is anything that falls outside of the options the theme offers. While we take custom projects occasionally most of the time we are busy working on new themes. The good news is that you will find plenty of quality developers and designers in the new Envato's website - Envato Studio.
Hosting and Domains
Our themes require that you have WordPress installed and running on a web hosting account. We recommend you to use a host trusted by WordPress that has quality products and service. Many users ask us who we recommend and we think Bluehost is one of the best solutions out there